FAQ

different from the spec sheet

Why are one or more of the parts on my bike different from the spec sheet?

June 06, 20241 min read

While brands spec their bikes with certain components, at some times they need to ship bikes to dealers with different components due to availability. While not ideal, if spec is changed it will always be for parts of equal value and performance.

In the bicycle industry, suppliers and factories may change specs without notice. This is because bicycles consist of numerous parts sourced from various vendors. Parts are sometimes updated to the most current production generation/iteration or changed based on their availability due to supply chain constraints.

This approach allows manufacturers to maintain a steady inventory flow throughout the year, rather than potentially facing delays of weeks to months or even a year for specific parts. For this reason, we do include the following disclaimer on every product page:

*Product specifications are subject to change without notice.

We make every effort to maintain current and accurate information in our online catalog. We appreciate your understanding should any of the information provided by our manufacturers be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention by sending us an e-mail at [email protected].

Still Need Help?

If you have any other questions, feel free to email us at [email protected] or call us at 866-600-2453. We’re always here to help!

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Order status & Information

different from the spec sheet

Why are one or more of the parts on my bike different from the spec sheet?

June 06, 20241 min read

While brands spec their bikes with certain components, at some times they need to ship bikes to dealers with different components due to availability. While not ideal, if spec is changed it will always be for parts of equal value and performance.

In the bicycle industry, suppliers and factories may change specs without notice. This is because bicycles consist of numerous parts sourced from various vendors. Parts are sometimes updated to the most current production generation/iteration or changed based on their availability due to supply chain constraints.

This approach allows manufacturers to maintain a steady inventory flow throughout the year, rather than potentially facing delays of weeks to months or even a year for specific parts. For this reason, we do include the following disclaimer on every product page:

*Product specifications are subject to change without notice.

We make every effort to maintain current and accurate information in our online catalog. We appreciate your understanding should any of the information provided by our manufacturers be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention by sending us an e-mail at [email protected].

Still Need Help?

If you have any other questions, feel free to email us at [email protected] or call us at 866-600-2453. We’re always here to help!

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Shipping & Damage

different from the spec sheet

Why are one or more of the parts on my bike different from the spec sheet?

June 06, 20241 min read

While brands spec their bikes with certain components, at some times they need to ship bikes to dealers with different components due to availability. While not ideal, if spec is changed it will always be for parts of equal value and performance.

In the bicycle industry, suppliers and factories may change specs without notice. This is because bicycles consist of numerous parts sourced from various vendors. Parts are sometimes updated to the most current production generation/iteration or changed based on their availability due to supply chain constraints.

This approach allows manufacturers to maintain a steady inventory flow throughout the year, rather than potentially facing delays of weeks to months or even a year for specific parts. For this reason, we do include the following disclaimer on every product page:

*Product specifications are subject to change without notice.

We make every effort to maintain current and accurate information in our online catalog. We appreciate your understanding should any of the information provided by our manufacturers be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention by sending us an e-mail at [email protected].

Still Need Help?

If you have any other questions, feel free to email us at [email protected] or call us at 866-600-2453. We’re always here to help!

Back to Blog

Returns

different from the spec sheet

Why are one or more of the parts on my bike different from the spec sheet?

June 06, 20241 min read

While brands spec their bikes with certain components, at some times they need to ship bikes to dealers with different components due to availability. While not ideal, if spec is changed it will always be for parts of equal value and performance.

In the bicycle industry, suppliers and factories may change specs without notice. This is because bicycles consist of numerous parts sourced from various vendors. Parts are sometimes updated to the most current production generation/iteration or changed based on their availability due to supply chain constraints.

This approach allows manufacturers to maintain a steady inventory flow throughout the year, rather than potentially facing delays of weeks to months or even a year for specific parts. For this reason, we do include the following disclaimer on every product page:

*Product specifications are subject to change without notice.

We make every effort to maintain current and accurate information in our online catalog. We appreciate your understanding should any of the information provided by our manufacturers be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention by sending us an e-mail at [email protected].

Still Need Help?

If you have any other questions, feel free to email us at [email protected] or call us at 866-600-2453. We’re always here to help!

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Account & Loyalty

different from the spec sheet

Why are one or more of the parts on my bike different from the spec sheet?

June 06, 20241 min read

While brands spec their bikes with certain components, at some times they need to ship bikes to dealers with different components due to availability. While not ideal, if spec is changed it will always be for parts of equal value and performance.

In the bicycle industry, suppliers and factories may change specs without notice. This is because bicycles consist of numerous parts sourced from various vendors. Parts are sometimes updated to the most current production generation/iteration or changed based on their availability due to supply chain constraints.

This approach allows manufacturers to maintain a steady inventory flow throughout the year, rather than potentially facing delays of weeks to months or even a year for specific parts. For this reason, we do include the following disclaimer on every product page:

*Product specifications are subject to change without notice.

We make every effort to maintain current and accurate information in our online catalog. We appreciate your understanding should any of the information provided by our manufacturers be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention by sending us an e-mail at [email protected].

Still Need Help?

If you have any other questions, feel free to email us at [email protected] or call us at 866-600-2453. We’re always here to help!

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Gift cards & Promotions

different from the spec sheet

Why are one or more of the parts on my bike different from the spec sheet?

June 06, 20241 min read

While brands spec their bikes with certain components, at some times they need to ship bikes to dealers with different components due to availability. While not ideal, if spec is changed it will always be for parts of equal value and performance.

In the bicycle industry, suppliers and factories may change specs without notice. This is because bicycles consist of numerous parts sourced from various vendors. Parts are sometimes updated to the most current production generation/iteration or changed based on their availability due to supply chain constraints.

This approach allows manufacturers to maintain a steady inventory flow throughout the year, rather than potentially facing delays of weeks to months or even a year for specific parts. For this reason, we do include the following disclaimer on every product page:

*Product specifications are subject to change without notice.

We make every effort to maintain current and accurate information in our online catalog. We appreciate your understanding should any of the information provided by our manufacturers be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention by sending us an e-mail at [email protected].

Still Need Help?

If you have any other questions, feel free to email us at [email protected] or call us at 866-600-2453. We’re always here to help!

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Assembly & Maintenance

different from the spec sheet

Why are one or more of the parts on my bike different from the spec sheet?

June 06, 20241 min read

While brands spec their bikes with certain components, at some times they need to ship bikes to dealers with different components due to availability. While not ideal, if spec is changed it will always be for parts of equal value and performance.

In the bicycle industry, suppliers and factories may change specs without notice. This is because bicycles consist of numerous parts sourced from various vendors. Parts are sometimes updated to the most current production generation/iteration or changed based on their availability due to supply chain constraints.

This approach allows manufacturers to maintain a steady inventory flow throughout the year, rather than potentially facing delays of weeks to months or even a year for specific parts. For this reason, we do include the following disclaimer on every product page:

*Product specifications are subject to change without notice.

We make every effort to maintain current and accurate information in our online catalog. We appreciate your understanding should any of the information provided by our manufacturers be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention by sending us an e-mail at [email protected].

Still Need Help?

If you have any other questions, feel free to email us at [email protected] or call us at 866-600-2453. We’re always here to help!

Back to Blog

Other

different from the spec sheet

Why are one or more of the parts on my bike different from the spec sheet?

June 06, 20241 min read

While brands spec their bikes with certain components, at some times they need to ship bikes to dealers with different components due to availability. While not ideal, if spec is changed it will always be for parts of equal value and performance.

In the bicycle industry, suppliers and factories may change specs without notice. This is because bicycles consist of numerous parts sourced from various vendors. Parts are sometimes updated to the most current production generation/iteration or changed based on their availability due to supply chain constraints.

This approach allows manufacturers to maintain a steady inventory flow throughout the year, rather than potentially facing delays of weeks to months or even a year for specific parts. For this reason, we do include the following disclaimer on every product page:

*Product specifications are subject to change without notice.

We make every effort to maintain current and accurate information in our online catalog. We appreciate your understanding should any of the information provided by our manufacturers be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention by sending us an e-mail at [email protected].

Still Need Help?

If you have any other questions, feel free to email us at [email protected] or call us at 866-600-2453. We’re always here to help!

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Cards

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