FAQ
I received a damaged item, how do I avoid paying return shipping?
If a item arrives with damage out of the box, send us a email with pictures of the damage and we'll see what we can do to assist! ...more
Returns
March 28, 2024•1 min read
Why does my order not come up in the return center?
When filing a return request, please be sure to enter the order number exactly as it appears on your order confirmation email or the packing slip you received with your order. ...more
Returns
March 28, 2024•1 min read
My order was shipped to me, can I return it at one of your stores?
Items purchased via the website can be returned in any Mike's Bikes, provided it meets the criteria of our return policy. ...more
Returns
March 28, 2024•0 min read
Order status & Information
I received a damaged item, how do I avoid paying return shipping?
If a item arrives with damage out of the box, send us a email with pictures of the damage and we'll see what we can do to assist! ...more
Returns
March 28, 2024•1 min read
Why does my order not come up in the return center?
When filing a return request, please be sure to enter the order number exactly as it appears on your order confirmation email or the packing slip you received with your order. ...more
Returns
March 28, 2024•1 min read
My order was shipped to me, can I return it at one of your stores?
Items purchased via the website can be returned in any Mike's Bikes, provided it meets the criteria of our return policy. ...more
Returns
March 28, 2024•0 min read
Shipping & Damage
I received a damaged item, how do I avoid paying return shipping?
If a item arrives with damage out of the box, send us a email with pictures of the damage and we'll see what we can do to assist! ...more
Returns
March 28, 2024•1 min read
Why does my order not come up in the return center?
When filing a return request, please be sure to enter the order number exactly as it appears on your order confirmation email or the packing slip you received with your order. ...more
Returns
March 28, 2024•1 min read
My order was shipped to me, can I return it at one of your stores?
Items purchased via the website can be returned in any Mike's Bikes, provided it meets the criteria of our return policy. ...more
Returns
March 28, 2024•0 min read
Returns
I received a damaged item, how do I avoid paying return shipping?
If a item arrives with damage out of the box, send us a email with pictures of the damage and we'll see what we can do to assist! ...more
Returns
March 28, 2024•1 min read
Why does my order not come up in the return center?
When filing a return request, please be sure to enter the order number exactly as it appears on your order confirmation email or the packing slip you received with your order. ...more
Returns
March 28, 2024•1 min read
My order was shipped to me, can I return it at one of your stores?
Items purchased via the website can be returned in any Mike's Bikes, provided it meets the criteria of our return policy. ...more
Returns
March 28, 2024•0 min read
Account & Loyalty
I received a damaged item, how do I avoid paying return shipping?
If a item arrives with damage out of the box, send us a email with pictures of the damage and we'll see what we can do to assist! ...more
Returns
March 28, 2024•1 min read
Why does my order not come up in the return center?
When filing a return request, please be sure to enter the order number exactly as it appears on your order confirmation email or the packing slip you received with your order. ...more
Returns
March 28, 2024•1 min read
My order was shipped to me, can I return it at one of your stores?
Items purchased via the website can be returned in any Mike's Bikes, provided it meets the criteria of our return policy. ...more
Returns
March 28, 2024•0 min read
Gift cards & Promotions
I received a damaged item, how do I avoid paying return shipping?
If a item arrives with damage out of the box, send us a email with pictures of the damage and we'll see what we can do to assist! ...more
Returns
March 28, 2024•1 min read
Why does my order not come up in the return center?
When filing a return request, please be sure to enter the order number exactly as it appears on your order confirmation email or the packing slip you received with your order. ...more
Returns
March 28, 2024•1 min read
My order was shipped to me, can I return it at one of your stores?
Items purchased via the website can be returned in any Mike's Bikes, provided it meets the criteria of our return policy. ...more
Returns
March 28, 2024•0 min read
Assembly & Maintenance
I received a damaged item, how do I avoid paying return shipping?
If a item arrives with damage out of the box, send us a email with pictures of the damage and we'll see what we can do to assist! ...more
Returns
March 28, 2024•1 min read
Why does my order not come up in the return center?
When filing a return request, please be sure to enter the order number exactly as it appears on your order confirmation email or the packing slip you received with your order. ...more
Returns
March 28, 2024•1 min read
My order was shipped to me, can I return it at one of your stores?
Items purchased via the website can be returned in any Mike's Bikes, provided it meets the criteria of our return policy. ...more
Returns
March 28, 2024•0 min read
Other
I received a damaged item, how do I avoid paying return shipping?
If a item arrives with damage out of the box, send us a email with pictures of the damage and we'll see what we can do to assist! ...more
Returns
March 28, 2024•1 min read
Why does my order not come up in the return center?
When filing a return request, please be sure to enter the order number exactly as it appears on your order confirmation email or the packing slip you received with your order. ...more
Returns
March 28, 2024•1 min read
My order was shipped to me, can I return it at one of your stores?
Items purchased via the website can be returned in any Mike's Bikes, provided it meets the criteria of our return policy. ...more
Returns
March 28, 2024•0 min read
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